search query: @author Grove, S. J. / total: 3
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1.
The dynamics of store hour changes and consumption behavior : results of a longitudinal study of consumer attitudes toward Saturday shopping in Germany
European Journal of Marketing
2003 : VOL 37:11-12, p. 1801-1817
 2003 Grünhagen, M.
Grove, S. J.
Gentry, J. W.
2.
The Impact of Other Customers on Service Experiences: A Critical Incident Examination of "Getting Along"
Journal of Retailing
1997 : Vol. 73:1, p. 63-85
 1997 Grove, S. J.
Fisk, R. P.
3.
Applications of impression management and the drama metaphor in marketing: An introduction
European Journal of Marketing
1996 : VOL. 30:9, p. 6-12
 1996 Fisk, R. P.
Grove, S. J.
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